Jurnal Maps (Manajemen Perbankan Syariah)

Comparative Financial Performance Of Sharia Business Units Of Regional Development Banks In Java Island Based On The Islamicity Performance Index

2026-01-14T03:01:55-05:00

While Islamic Regional Development Banks (RDBs) in Indonesia showed significant asset growth reaching IDR 73.5 trillion in 2022, performance across individual units remains uneven, necessitating a deeper evaluation beyond conventional metrics. This study aims to evaluate and compare the financial performance of Sharia Business Units (SBUs) of RDBs across Java Island during the 2019–2023 period using the Islamicity Performance Index (IPI). A quantitative comparative method was employed, focusing on four purposive samples: SBU RDB JATIM, JATENG, DIY, and DKI, using secondary data from annual financial statements. The performance was measured through four key IPI indicators: Profit Sharing Ratio (PSR), Zakat Performance Ratio (ZPR), Equitable Distribution Ratio (EDR), and Islamic Income vs. Non-Islamic Income (IInc vs. NIInc). The results reveal that while all SBUs achieved a perfect score of 100% in the IInc vs. NIInc indicator, significant challenges persist in other areas, as PSR, ZPR, and EDR scores mostly fell below the "Satisfactory" category. This reflects a continued reliance on margin-based contracts and suboptimal internal zakat management. Comparatively, SBU RDB DKI achieved the highest average IPI score of 2.26, ranking first among its peers. In conclusion, while these institutions demonstrate strong sharia compliance in income purity, there is an urgent need to strengthen profit-sharing schemes and social contributions. These findings suggest that RDBs must realign their operational focus with their regional development mandates and core sharia principles of social justice to achieve balanced institutional performance.

Determinants of Profitability in Islamic Banks Listed on the Indonesia Stock Exchange

2026-01-15T01:35:28-05:00

The profitability performance of Islamic banks listed on the Indonesia Stock Exchange (IDX) remains a critical issue, particularly regarding how capital strength, financing quality, and operational efficiency shape Return on Assets (ROA). This study aims to analyze the factors that influence the profitability of Islamic banks listed on the Indonesia Stock Exchange (IDX), measured by the Return on Assets (ROA) indicator. The main issue examined is the extent to which the Capital Adequacy Ratio (CAR), Non-Performing Financing (NPF), and Operational Costs to Operating Income (BOPO) affect the profitability performance of listed Islamic banks. The research employs a quantitative approach using secondary data from the annual financial reports of four Islamic commercial banks listed on the IDX for the 2015–2024 period, which are processed into panel data. Samples are selected using purposive sampling, and data are analyzed using panel data regression with a fixed effect model determined through the Chow and Hausman tests. The results indicate that CAR has a positive and significant effect on ROA, while NPF and BOPO have a negative and significant effect on ROA. Simultaneously, CAR, NPF, and BOPO significantly influence profitability, with the coefficient of determination showing a very strong explanatory power of the model.

DER, Operating Leverage, and Financial Stability in Indonesian Banks (2020–2024) : A Correlation Analysis

2026-01-14T03:09:25-05:00

Banking financial stability is a multidimensional issue that underpins the resilience of Indonesia’s financial system, particularly in a dual-banking landscape where Islamic and conventional banks are exposed to similar macro-financial shocks but may exhibit distinct risk dynamics shaped by Shariah-compliant intermediation, contract structures, and depositors’ return expectations. This study aims to examine the relationship between the Debt-to-Equity Ratio (DER), Operating Leverage (OL), and banking financial stability, measured using the Stability of the Financial System ratio (SRFS) in Indonesia. A quantitative approach is applied using Spearman’s rank correlation, as one variable (OL) fails to satisfy normality based on the Shapiro–Wilk test. Secondary data are obtained from annual reports and official statistics published by Bank Indonesia for the 2020–2024 period. Descriptive results indicate mean values of 99.48 for DER, 1.392 for OL, and 0.134 for SRFS, with fluctuations reflecting notable financial dynamics over the observation period. The findings suggest that DER tends to increase, potentially elevating financial risk, while the relatively stable OL indicates consistent operational efficiency. However, variations in SRFS point to the banking system’s vulnerability to external pressures. This study offers implications for regulators and industry stakeholders in designing risk-mitigation policies, strengthening capitalization, and enhancing resilience supervision to support the stability of the national banking sector, including the advancement of financial stability research in Islamic banking in Indonesia.

Legal Protection of Consumers in Online Buying and Selling Transaction on Sharia E-Commerce

2026-01-14T02:41:16-05:00

The development of digital technology has brought significant changes to buying and selling patterns, especially with the emergence of sharia e-commerce in Indonesia. Muslim communities are now increasingly choosing e-commerce platforms that offer guarantees for transactions in accordance with sharia principles. However, the growth of sharia e-commerce is also accompanied by challenges and risks, particularly regarding consumer legal protection. Various issues such as fraud, products not matching descriptions, misuse of personal data, and unclear contract terms frequently occur in online transactions. This study aims to analyze the forms of legal protection for consumers in online buying and selling transactions on sharia e-commerce platforms, from both the perspective of national positive law and Islamic legal (sharia) principles. The research adopts a qualitative method with a library research approach, reviewing documents, literature, relevant legislation, and sharia fatwas. The findings indicate that consumer protection in sharia-based online transactions must integrate the principles of justice, honesty, and transparency as contained in the Qur’an and Hadith, and as regulated by the Consumer Protection Act and Electronic Information and Transactions Act (ITE Law). Consumer education, sharia supervisory institutions, and sharia-based dispute resolution mechanisms are key to achieving optimal legal protection. Therefore, integrating national law and sharia principles is crucial to ensure consumer rights and security in Indonesia’s sharia e-commerce ecosystem.

The Effect of Green Banking and Financial Performance on The Firm Value in Banks Listed on the Indonesian Stock Exchange

2026-01-30T03:38:55-05:00

This study investigates the impact of green banking and financial performance on firm value within the banking sector listed on the Indonesian Stock Exchange throughout the 2021-2024 period. A research design based on quantitative methods was employed secondary data obtained through banks' annual and sustainability reports. The empirical analysis was performed using panel data regression with the support of Eviews software. The findings reveal of green banking does not have a statistically significant impact on firm value, suggesting that the disclosure of green banking initiative continues to be perceived as regulatory compliance and has not yet become a key consideration for investors. In contrast, profitability (ROE) and revenue growth have a positive and significant impact on firm value, confirming that investors place greater emphasis on measurable financial performance when assessing banking firms. The evidence imply that green banking have not yet contributed directly enhance firm value due to its regulatory compliance nature, thus requiring more substantive implementation. At the same time, investors continue to prioritize financial performance in firm valuation.

Zakat Service Quality, Literacy, and Legal Awareness : Effects on Payment Decisions and Welfare in Jawa Barat

2026-01-30T03:34:05-05:00

The potential for zakat in Jawa Barat in 2024 is Rp 26.6 trillion, which is a very large potential. However, the collection of zakat funds managed by zakat administrators under the BAZNAS regulator in the same year was only able to collect zakat, infaq, and sadaqah amounting to 1.9 trillion rupiah, or 7.1 percent of the existing zakat potential. Based on several pieces of literature, factors influencing the low decision-making of zakat payers are the low quality of amilin services, lack of zakatt literacy,and muzakkis legal awareness, which is still not optimal. The decisions of the zakat payer (muzakki) to pay zakat greatly influences the well-being of the recipients (mustahiq). This study aims to determine the influence of amilin service quality, zakat literacy, and legal awareness on muzakki's decision to pay zakat and the welfare of mustahiq. This research method uses a quantitative research type. The research subjects are zakaat payer (muzakki) and zakatrecipient (mustahiq) from the-Muslim community at BAZNAS city and district offices in Jawa Barat. The type of datta used is primary data, with data collection technique using questionaire distributed,to 100 respondentts in six cities in Jawa Barat. The data analysiss techniq uses the SEM-PLS method. The conclusion of this study successfully prove that the service quallity variable of amilin has a significant posittive effects on the variable of muzakkis decision to pay zakat. It was proven that the variables of zakat, literacy and legal awareness have a significant positive influences onthe variable-of muzakki's decision to pay zakat. For the decision variables of the zakat payer (muzakki) paying zakat, it is proven to have a significantly positive effect on the welfare variable. The services qualitty variabel 'amilin' has a positiive but insignificant effect on welfare. Thevariable of zakat literacy was proven to have a neghative and insingificant effects on the variable of welfare. The variable of legal awareness has been proven to have a positive and significants effects on the variable of well-being.

Digital Transformation in Islamic Banking: A Literature Study on Fintech Innovation, Open Banking, and Sharia Compliance in the Industrial Era 5.0

2026-03-10T21:41:39-04:00

Digital transformation in banking sharia is inevitability in the Industry 5.0 era, when collaboration humans and technology must still in harmony with efficiency operational, innovation, and compliance to principle Sharia. Research This aim examine literature scientific related integration digitalization in banking sharia, with focus on fintech innovation, open banking implementation, and compliance regulations sharia in Indonesia. The method used is studies literature qualitative with analysis content to publication national and international 2018–2025 period. Study results show that digital innovations such as sharia mobile banking application, halal digital wallet, and integration fintech solutions are capable increase efficiency, expanding inclusion finance, as well as strengthen Power competition banking sharia at the global level. However, a number of challenge Still appear, especially related human resource readiness, regulations digital contract based sharia, and the need for sharia audits that are supported technology. The implementation of open banking requires collaboration strong between regulators, institutions finance, and fintech players to ensure equality, transparency, and protection aligned consumers with principle maq??id al- shar?'ah. Study This conclude that success digital transformation of banking sharia depends on integration harmonious between innovation technology, spiritual values, and governance adaptive sharia. This study also provides contribution theoretical about the concept of sharia digital governance as well as recommendation practical for regulators and industry banking use build ecosystem finance inclusive, ethical, and sustainable sharia in the digital era.

Analysis of Customer Relationship Management in The Business to Business Segment at The Titan Division of PT. Novell Pharmaceutical Laboratories

2026-01-30T04:05:59-05:00

PT. Novell Pharmaceutical Laboratories is one of the national pharmaceutical companies that produces various types of medicines. To support its presence in the market, the company has several distribution branches, one of which is the Titan Division. In carrying out its duties, the Titan Division interacts directly with various professional parties in the health sector through a B2B approach, namely with hospitals. The presence of Customer Relationship Management (CRM) in the Titan Division becomes an important instrument in efforts to build more personal relationships and ensure product information can be conveyed accurately. The problem that occurred in the Titan Division is the lack of transparency in the reporting of prescription creation made by doctors, such as a scenario where a doctor has already made a prescription for a certain product, but the report that comes in is instead redirected to another user. Therefore, there is a need for neat digital record-keeping. The purpose of this research is to provide an overview of the strategies and impacts of CRM implementation on companies and related institutions. The research methods used in this study consist of several steps, namely a literature review, conducted by searching for supporting literature that can provide adequate information to complete this research and help reinforce existing theories. The implementation of CRM in the Titan Division provides tangible benefits, not only serving as an administrative tool but also in building closer relationships with business partners in the healthcare sector. From the research results, it can be concluded that CRM plays a significant role in increasing sales, strengthening partner trust, and creating loyal customers, thus becoming a long-term asset for the company.

Islamic Financial Inclusion and Regional Economic Resilience : Evidence Quantile Regression FMOLS on Productivity, Poverty, Unemployment

2026-03-10T21:42:18-04:00

This study investigates the impact of Islamic Financial Inclusion Index (IFII) on regional economic resilience in Indonesia by analyzing productivity in the manufacturing sector, poverty levels, and employment rates across 33 provinces from 2014 to 2024. Using panel Quantile Regression and Fully Modified Ordinary Least Squares (FMOLS), the research examines how IFII and its interaction with education (measured by average years of schooling) influence these three development outcomes across different quantiles of financial inclusion. Provinces were grouped into five quantiles based on their IFII scores, allowing the analysis to capture heterogeneous effects across varying levels of Islamic financial access. The results reveal that IFII positively affects manufacturing output in provinces with lower financial inclusion but has a diminishing or negative effect at higher IFII quantiles. Conversely, IFII consistently reduces poverty across all financial inclusion levels, with the strongest effect in provinces with the lowest IFII. Its effect on employment appears significant only in higher inclusion quantiles, indicating that stronger financial ecosystems are more effective in supporting labor absorption. The interaction between IFII and education shows a complex pattern: it enhances industrial productivity and reduces unemployment at upper IFII quantiles but is associated with higher poverty at lower quantiles, potentially reflecting structural mismatches between education quality and financial access. FMOLS results confirm the long-run relationships between variables and reinforce the quantile-specific insights. The study emphasizes the importance of tailoring policy responses to local financial inclusion contexts to strengthen resilience, particularly by integrating financial access with education strategies in regions lagging behind.

The Influence of Digital Marketing and Perceived Ease of Use on Consumer Purchase Intention in the Shopee Marketplace

2026-03-09T00:40:54-04:00

The rapid development of digital technology has significantly influenced consumer shopping behavior, particularly through online marketplaces. This study aims to analyze the influence of digital marketing and perceived ease of use of the Shopee marketplace on consumer purchase intention. The research was conducted among Shopee users in Indonesia who had previously made transactions on the platform. A quantitative research design with a survey approach was employed, involving 110 respondents selected using purposive sampling. Data were collected through structured questionnaires and analyzed using multiple linear regression. The results show that digital marketing has a positive and significant effect on consumer purchase intention (? = 0.421; p < 0.05). Perceived ease of use also has a positive and significant effect on purchase intention (? = 0.356; p < 0.05). Furthermore, the simultaneous test indicates that digital marketing and perceived ease of use significantly influence consumer purchase intention (F = 42.317; p < 0.05). These findings highlight the importance of effective digital marketing strategies and user-friendly platform design in increasing consumers’ intention to purchase through online marketplaces.

Transformation of BRIS, BNIS, and BSM into BSI : A Comparative Analysis of Financial Performance Using CAR, NPF, FDR, and ROA

2026-03-16T04:01:30-04:00

The transformation of three state-owned Islamic banks BRIS, BNIS, and BSM into BSI represents a strategic initiative by the government to strengthen the national Islamic banking industry. This study conducts an in-depth analysis of the financial performance differences of the three banks before and after the merger during the 2016–2024 period, using the indicators CAR, NPF, FDR, and ROA. A quantitative method with a descriptive approach and a Paired Sample T-Test was employed based on published financial statements. The findings indicate that, on average, financial performance improved after the merger. Significant differences were observed in the FDR and ROA ratios, both of which increased post-merger, whereas CAR and NPF Did not exhibit substantial changes. These analysis implies that the merger positively contributed to enhancing financing efficiency and profitability, although it has not yet had a substantial impact on capital adequacy or financing quality. This research is anticipated to act as a guide for government decision-making, regulators, and industry practitioners in assessing the effectiveness of consolidation efforts within Indonesia’s Islamic banking sector.

Experiential Marketing's Impact on Customer Loyalty Through Satisfaction : Evidence from Bank Syariah Indonesia

2026-03-11T21:11:30-04:00

The development of the Islamic banking industry in Indonesia has triggered intense competition, requiring Islamic banks to innovate in their marketing strategies to maintain customer loyalty. This study examines the effect of experiential marketing (dimensions of sense, feel, think, act, and relate) on customer loyalty at Bank Syariah Indonesia (BSI), with customer satisfaction as an intervening variable. The study used a quantitative cross-sectional design on 100 active customers of BSI Karanganyar Branch, selected through stratified random sampling. Primary data were collected via a structured questionnaire with a 5-point Likert scale, analyzed using multiple linear regression and path analysis to test direct and indirect effects. The results show that experiential marketing simultaneously has a significant effect on customer satisfaction and loyalty. Customer satisfaction proved to be a strong mediator in this relationship, with the dimensions of think, act, and relate showing a dominant influence. These findings confirm the mediation mechanism of satisfaction in building loyalty in the context of Islamic banking. The study recommends that BSI strengthen creative thinking experiences, positive habit formation, and emotional connections to maximize satisfaction and long-term loyalty.